Step 1 of 10:
Pre-inspection

​

​

The first point of inspection will take place in your home (or on our site for drop-off clients) when we collect your area rug / carpet for cleaning.

​

We will identify the rug / carpet type (antique Persian rug, Turkish Kilim, Moroccan rug, Navajo rug, Karastan rug) and specify its dimensions (area rug or small-sized carpet).

​

At this stage we will also inspect your rug for any potential pre-existing damages such as tears or holes. In addition, we will check for moth or insect damages and pet contamination (e.g., urine stains).

​

The final step before your rug begins its journey to our rug spa is to take a photo and label it before rolling and packing it carefully in our van.